FAQ

Shipping Information:

Our shipping costs are based on the official rates provided by BPost starting from January 1, 2024. Please note that these costs may vary based on the destination and weight of your order. Shipping fees will be calculated and displayed during the checkout process.

 

Payment Options:

We accept both PayPal and credit cards. In case you experience problems during payment, please contact us at [email protected]. We'll work together to find the most suitable solution.

 

Local Pickup:

For those who prefer to collect their ordered products in person at a band member’s address, please contact us at [email protected] to arrange this. Please refrain from placing an online order if you intend to pick up the items yourself.

 

Should you have any further questions, concerns, or specific requests regarding your preorder or order, feel free to get in touch with us at the provided email address.